Problem
Version: mainly 5.0.7 and 6; Start
registered users.
Solution
If you install Sprinx
CRM and when pasting the license, there appears error "Your license key is
corrupt", there can be one solution - when you paste the license key to fully
installed application. Following these steps will help you with that:
- Cancel actual installation and run it again, choose language, type of
installation "Sprinx CRM Start"; finish the installation.
- Then run CRM with shortcut "Sprinx CRM Web Client" in menu Start, folder
Sprinx Systems.
- When application is running, notice link located "Sprinx CRM..." down-left
on the page; click on this link, a window with product informations appears with
a button "Add License".
- After you press this button, there you will see the text field where you
should paste the license key (just open the file with text editor, click into
text, press CTRL+A, CTRL+C, then click back to the window, click to the text
field and press CTRL+V. After that click on "Save" button.
- If even then you still receive the error with corrupted license, you can try
to obtain new license key, if you send us email with old key and description of
problem (or. link to this article). After analyzing your problem we can create
you new license key, which should be fully working.
Email please send to Sales@sprinxcrm.com.
Article ID: 34, Created On: 10/14/2011, Modified: 10/14/2011